This critical role serves as the vital communications link between the public needing help and emergency services. As members of the public safety ecosystem, Public Safety Telecommunicators are typically the first point of contact when a person reaches out for help. This entails a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.
YORK COUNTY – York County Emergency Communications Deputy Director Mindy Gerken has been awarded the Nebraska Emergency Service Communications Association (NESCA) Life Saver Award for two life-saving incidents in the past year.
YORK – Leila Luft, RPL, director of York County Emergency Communications, is working to educate the public about a new alert system and encourage participation.
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